Shipping Policy

At Riouv, we’re thrilled to offer FREE shipping on all orders!

Order Processing Times

Please allow 1-3 business days for your order to be prepared and handed off to the carrier. During peak seasons or holidays, this may extend up to 7 business days.

Standard Shipping

🇺🇸 United States: 5-9 Business Days

Delivery times depend on your location. Tracking details will be provided once your package ships. Please note that unforeseen delays with couriers or customs may affect delivery times.

Order Changes and Accurate Details

Double-check your shipping address at checkout. For corrections, email us at hello@riouv.com within 24 hours. Incomplete or incorrect details may delay or cancel your order.

Delivery Delays

While we strive for prompt delivery, delays due to weather, courier disruptions, or customs are beyond our control. We’ll provide updates and assist wherever possible.

Lost or Stolen Packages

If your package is lost or stolen, contact us at hello@riouv.com. We’ll work with the courier to help resolve the issue but are not liable for lost or stolen items.

Policy Updates

Riouv may update this policy at any time. By purchasing, you agree to the terms outlined here. Contact us with any questions or concerns.